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Goals

Special Goals

  • To make it easier for citizens and residents from the trouble of going or travel to the headquarters of the Human Resources Department
  • Complaints, comments and suggestions will be received and referred to the concerned authorities, and follow-up the status and completion of the request
  • Provides accurate statistical information to the leaders of the cluster, and indicators that can be used in correction and accounting, and plans development
  • Increase the level of performance and speed of achievement

General Goals

  • The goal of the portal is to achieve the fastest and best method of communication, open channels between the beneficiary and the sender, in pursuit of improving employee satisfaction as one of our strategical goals
  • How do HR officials respond to comments, beneficiaries' inquiries and complaints
  • The voice of employees is communicated to all those responsible for services Human resources in all hospitals in the Riyadh Second Health Cluster, and striving to achieve their demands are in accordance with the regulations and with all transparency and to inform him of his request without the trouble of coming to the destination
  • Follow up and monitor all requests via dashboard to ensure the quality of performance and measure the satisfaction of the beneficiary from the HR team
  • Providing stakeholders of Riyadh Health Cluster with periodic reports and statistics for the most prominent tnquiries, complaints and suggestions on the portal and rectify the deficiencies and shortcomings, which helps in taking decisions and service improvement

Electronic Services

New Request

This service is an easy mechanism for communicating with human resources officials

Follow-Up Request

You can follow the progress of your ticket now, and all the procedures that have been taken on it

Transformation Journey

Guide

A guide to the mechanism for dealing with employees targeted for transfer to The Health Holding Company

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FAQ

Frequently Asked Questions

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Raise Ticket

For your inquiries regarding Resolution 616 “How to Treat Employees and Workers in the Sectors Targeted by Transformation and Privatization,” Raise Your Ticket

Tickets

27596

Total Tickets

27337

Closed Tickets

30

Escalated Tickets

14

Hospitals

110

Primary Healthcare Centers

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Total Visitors: 1177776 Last update: 28 Thursday , November, 2024
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